Our promise to all customers.
Our values
Here at Hexa, our values are at the heart of everything we do, shaping the way we work and how we serve you. Your journey with us is one centred around meaningful, trustworthy interactions and forward-thinking solutions, and we’re committed to seeing your business thrive. That’s why these principles aren’t just part of our business, they’re the foundation of who we are.
Our job is to make your life easier. That’s why we put customer experience at the heart of everything we do. We help our customers understand finance products and terminology and make our services as accessible as possible.
Trust is fundamental for business. When you’re partnering with a finance company, it has to feel right. We are honest and open in everything we do, from the products and services we provide to the way we communicate.
When your expectations aren’t managed properly, it’s nothing but frustration. You need to know where you stand at all times. With us, you do. We’ll keep you updated and always be realistic and honest about processes, timelines and terms.
We understand that balancing personal and professional commitments can be a challenge, and your time matters. We pride ourselves on creating efficient products and services to complement your business. We take the hard work off your hands, so you can focus on what matters to you.
We work hard because we love what we do. It’s a privilege to have helped so many businesses to succeed, and that’s what keeps us going! We love meeting business owners, getting to know what they do – and, most importantly, helping them do it better.
Doing a great job means striving for improvement. We’re not set in our ways. Instead, we are open-minded and forward-thinking. We’re always willing to listen to customers and try new approaches. What works for us is what works for our customers.
About Hexacademy
At Hexa Finance, our team and partnerships are key to our continued success. Hexacademy is our training programme, designed to enable our team and partners to develop their knowledge.
For our staff, it allows them to grow in their roles, develop their skills and understand our core values. For partners, it gives them the tools they require to use finance as an additional sales tool in their business.
The Hexacademy covers all levels of understanding, from a first introduction to the world of finance through to the most advanced levels.
All new starters at Hexa enrol in Hexacademy Training Plan, which enables them to progress from a low to a high level of understanding and is built with mixture of theory and practical skills. This gives them a clear pathway to knowing what they need to learn to succeed at Hexa. As well as providing new starters with the Hexacademy Training Plan, our Associate Director, Adrian, provides all staff with monthly training sessions on varying topics to keep knowledge fresh.
The financial industry and the markets our partners work in are always evolving. These sessions ensure that we evolve with them and remain one step ahead. The quality, experience and knowledge of our people is what enables Hexa to continue to provide the very best service.
Building long-lasting relationships with our partners and clients is essential to the growth of Hexa. That’s why the programme is also open to our external partners. This is all about bosting their knowledge of finance, and how they can use it to benefit their business.
We can provide training in person with a member of the Hexa team, or via video conferencing. This helps them develop an understanding of finance to maximise their sales opportunities. If you’d like to understand more about the external services which your business could benefit from by using the Hexacademy, please get in touch with Hexa today.
Adrian Monger
Associate Director
“Having the right people in your business and investing in the right people and their development is the key to a successful business. Building the Hexacademy enables us to give back to our people and ensure they keep moving forward. The Hexacademy has also enabled us to strengthen relationships with our partners and clients as they develop their understand of finance for use in their businesses.”
Zach McClymont
Junior Account Executive and first Hexacademy student
“Having joined Hexa Finance with no prior experience in leasing or equipment finance, it was amazing to have an in depth training programme that covered the foundational skills I needed to start my finance career, but also the content to help me continue to develop and grow.”
Contact us
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